Group Photo May 2019

City Hosts

Ambassadors and champions for the BID area, the City Hosts welcome, guide and assist visitors in Norwich, the City of Stories.

Since June 2013, local people with a love of Norwich have volunteered as City Hosts to meet, greet and direct visitors. Our volunteer team are from diverse backgrounds, from retirees looking for a hobby to students looking to develop their skills and experience.

City Hosts make a positive impact on people’s time in our City of Stories and provide important support during exciting events and festivals in Norwich. In fact, the scheme is so good, it’s often the national exemplar for other towns and cities.

Our volunteers all have one thing in common; a passion for Norwich’s rich history, culture, heritage and diversity. Wearing highly visible “Here to Help” blue tabards, the City Hosts can be found in Norwich city centre Monday – Saturday.

Know Norwich with the City Hosts

The City Hosts are giving Norwich businesses and their staff the opportunity to learn more about our wonderful and intriguing City of Stories. The Know Norwich scheme is designed to give participants a one-hour whistle stop walking tour highlighting some of the quirky, unusual and interesting facts about the city. The tour is available Wednesday to Friday, 11am – 3.30pm, for groups of up to 6 people.

Businesses interested in taking part in Know Norwich should contact or 01603 559570.

Join the City Hosts

Norwich needs you! 

We’re currently recruiting for volunteers! Do you love helping others and being outdoors?

Would you like to make new friends while gaining new skills and enjoying new experiences?

Can you spare a few hours of your time to give something back to your city?

For more information about volunteering please refer to our City Hosts flyer and  information sheet. Alternatively, please contact our City Hosts Manager Tracey, or Supervisors Richard, Mike or Denise on 01603 599570 or email for further information.

If you wish to apply, please complete the following application form and return via email or send to Norwich BID, Unit 4.3 Floor 4, Kiln House, Pottergate. NR2 1DX.