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November Lockdown Help & Advice: Norwich BID responds

From 00.01AM on Thursday 5 November, new measures will be in place for England. A second lockdown so close to Christmas creates another difficult challenge in a year that has not been short on challenges. We understand the upset, worry, and threat of the lockdown to all our local businesses, and are here to help. Since Saturday we’ve been gathering resources, reading through the new guidance and researching the possibilities available to Norwich businesses.

How the BID is responding:

  • We are setting up a ‘Norwich Online’ hub, on for November and December. If your business is offering online trading, delivery, or click-and-collect, please get in touch and email us
  • We have re-focussed our Winter campaign (including short promotional film) to be all about supporting local business. Whether that’s shopping online, remembering your favourite places into December, leaving reviews or sharing business pages on social media, we want everyone to get behind what’s right here on their doorstep.
  • We’re working closely with partners at the City Council and County Council about how this second lockdown affects existing plans in the city, and what support is available at a local level.
  • We’re looking at the possibilities and challenges for the ENTE and what needs to be done to support the culture & leisure sector.
  • We are currently lobbying at a national level for emergency business support from the Government, and are pleased that 80% furlough has been extended until 2 December.

Please read on for resources, essential guides to the new rulings, and other details.

Read all the details regarding the new Restrictions from November 5 on the Government website

Read the Government summary on National Restrictions and Financial Support for jobs and businesses.

Brief Summary of New Restrictions

England will enter a new national lockdown from Thursday 5 November until Wednesday 2 December. People must stay at home, apart from some exceptions, including education, work purposes, exercise, and shopping for necessities.

People who can work from home, must. Schools, colleges, and universities remain open.

People cannot travel outside of, or within the UK, unless for work, education, or other legally permitted reasons.

The Government has ordered certain businesses and venues to close. These include:

  • all non-essential retail, including, but not limited to clothing and electronics stores, vehicle showrooms
  • indoor and outdoor leisure facilities such as bowling alleys, leisure centres and gyms
  • entertainment venues such as theatres, concert halls, cinemas, museums and galleries, casinos
  • personal care facilities such as hair, beauty and nail salons, tattoo parlours, spas, massage parlours, body and skin piercing services, non-medical acupuncture, and tanning salons

Essential retailers like supermarkets, foodshops, and some other retailers providing essential goods and services may stay open.

Non-essential retail can remain open for delivery to customers and click-and-collect.

Hospitality venues like restaurants, bars and pubs must close, but can still provide takeaway and delivery services. However, takeaway of alcohol will not be allowed unless pre-ordered online or by phone.

Hotels, and other accommodation should only open for those who have to travel for work.


Financial Support for Businesses

The Furlough Scheme has been extended, so employees can be paid at least 80% of their salary up to £2500 a month. You can furlough staff part-time, or full-time.

The Treasury has confirmed that there will be grants for businesses in England who are required to close.

  • For properties with a rateable value of £15k or under, grants to be £1,334 per month, or £667 per two weeks
  • For properties with a rateable value of between £15k-£51k grants to be £2,000 per month, or £1,000 per two weeks
  • For properties with a rateable value of £51k or over grants to be £3,000 per month, or £1,500 per two weeks

If you run a business in Norfolk and Suffolk and need support during the Pandemic, please get in touch with New Anglia Growth Hub. They provide free, impartial advice, and can help you with grants and funding. 


Trading Online

As we enter this second period of lockdown, non-essential retailers have been asked to close, but they may continue to trade online and offer click-and-collect.

Restaurants, pubs, and bars may offer take-aways and delivery but take-aways of alcohol are not allowed.

If you run a business that offers online trading, click-and-collect, or delivery, please let us know via so we can include you in our ‘Norwich Online’ Hub via VisitNorwich.

If you are interested in advertising your business through social media, or set up an emergency online shop, but don’t know where to start there is some information below.


Get in touch

We’re here to help. Send us an email and let us know how we can support you.